Menu ×

Privacy & Cookie Policy

Killylea Woodcraft is committed to protecting your privacy and ensuring that your personal data is handled securely and transparently. This Privacy & Cookie Policy explains how we collect, use, and protect your personal information when you use our website or interact with us.

By using our site, you agree to the terms of this policy.

1. Who We Are

Killylea Woodcraft
39 Elm Park Road, Killylea, Co. Armagh, BT60 4PE
07974 988 786
andy.robinson33@yahoo.co.uk

We provide bespoke timber products and outdoor woodcraft solutions across Northern Ireland.


2. What Data We Collect

We may collect the following types of personal information:

  • Name, phone number, email address
  • Project or enquiry details
  • Delivery address (if relevant)
  • Technical data such as IP address, browser type, device info
  • Interaction data via cookies (e.g. browsing behaviour)

3. How We Collect Data

Your data is collected through:

  • Enquiry forms on our website
  • Direct communication (email, phone, social media)
  • Cookies and third-party analytics tools (e.g. Google Analytics)
  • Social media platforms (e.g. Facebook)

4. How We Use Your Data

We use your data to:

  • Respond to your enquiries or quote requests
  • Schedule deliveries or installations
  • Improve our website and services
  • Comply with legal or contractual obligations
  • Send important service updates or follow-ups

We will never sell or lease your personal data to third parties.


5. Legal Grounds for Processing

We process your data based on the following lawful bases:

  • Consent – When you actively submit your details
  • Contractual necessity – For quotes, orders, and deliveries
  • Legitimate interest – To improve services and communicate effectively
  • Legal obligations – Where required by law

6. How We Protect Your Data

We use industry-standard security measures to protect your personal data, including:

  • Secure servers and password-protected systems
  • Regular website maintenance and updates
  • Limited internal access to personal data

7. Data Retention

We retain your data only as long as necessary:

  • Enquiry data: up to 12 months
  • Transactional data: up to 6 years (for tax and legal purposes)
  • Analytics: typically retained by third-party services in anonymised form

8. Your Rights

You have the right to:

  • Request a copy of your data
  • Correct or update any information we hold
  • Request deletion of your data
  • Object to or restrict certain types of processing
  • Withdraw consent at any time

To exercise any of these rights, email us at andy.robinson33@yahoo.co.uk.


Cookie Policy

What Are Cookies?

Cookies are small files stored on your device when you browse our website. They help us understand how visitors use our site and improve your user experience.


Types of Cookies We Use

  • Essential Cookies: Enable core functionality like page navigation and form submission
  • Performance Cookies: Track site usage via analytics tools like Google Analytics
  • Functionality Cookies: Remember user preferences
  • Marketing Cookies (if applicable): Help us deliver relevant ads via services like Facebook Pixel

Managing Your Cookie Preferences

You can manage or disable cookies in your browser settings at any time. Note that disabling certain cookies may affect the functionality of our website.

For more information, visit www.allaboutcookies.org.


Third Parties

We may share limited data with trusted partners only when necessary for:

  • Deliveries
  • Website functionality (e.g. analytics, hosting)
  • Legal compliance

These parties are contractually required to safeguard your data.


Changes to This Policy

We may update this Privacy & Cookie Policy from time to time. Please revisit this page to stay informed of any changes.